Chris Ogden
CEO and Sales Director
Chris has an extensive background in the flooring industry. Starting as a partner in a large and successful retail and commercial flooring business, Chris was also chairman of Carpet Court New Zealand for 12 years, and then CEO and COO of Flooring Brands NZ, before forming RFMS Australasia in 2011. Having owned and operated a flooring business, he has a deep understanding of the industry, which is invaluable in helping owners and managers implement the change to an integrated management solution.
Email: chris@rfmsanz.com
Christine Ogden
operations director
Christine brings over 30 years’ experience in the flooring industry across many different roles. Christine became a partner in a large flooring business that experienced tremendous growth. On selling the business, she had a number of roles within Flooring Brands NZ, including General Manager of the Dunedin store, Regional Manager, and then COO. Since March 2013, Christine has been with RFMS Australasia, implementing RFMS and consulting to flooring businesses in Australia and New Zealand.
Systems administrator
Greg has many years of experience in the IT field, supporting clients with their hardware and networking requirements. Greg assists our clients in dealing with IT issues, coordinates with clients’ local IT providers, and manages our internal IT systems. Additionally, he oversees the management of the server infrastructure for our hosted SaaS and IaaS solutions.
Greg Taane
Software Developer
Ethan started working for RFMS in the U.S. in 2012 before joining RFMS Australasia in 2014. Ethan primarily works on developing custom reports and software applications to enhance the breadth and functionality of our offerings. He serves as our SQL and API expert and the liaison between RFMS Australasia and contract developers, software partners, and our clients’ in-house/outsourced developers.
ethan rayhorn
Suzie Monk
Trainer
Suzie has been in the flooring industry since 1988. She held various senior administration roles before taking on the challenge of commercial manager for a large flooring business. In her last role, she experienced first-hand the implementation of RFMS into the business she worked at, and she now brings all that experience to her role as an RFMS trainer.
Trainer
Lowrie grew up in the flooring industry, and on leaving school, completed an apprenticeship as a vinyl installer. She later moved into office work where she gained experience, particularly in logistics management. In 2016, Lowrie joined RFMS Australasia to train and support our clients in both RFMS and Measure.
Lowrie Ogden
ACCOUNTING SPECIALIST
Selena Pryor joined the team last year as a qualified accountant, having worked in Australia and New Zealand. It’s wonderful to have Selena on the team to assist with the financial reporting and data conversion requirements of an implementation.
SELENA PRYOR
Customer Service Analyst
Sacha understands how RFMS configuration and operation varies across different business models and locations. Whether you're a buying group in New Zealand, a flooring distributor in Perth, or a retail shop in Brisbane, Sacha knows the nuances of how your setup differs and can troubleshoot accordingly.
SACHA TAANE
Customer Service Analyst
Joanne came to RFMS, having worked with her husband for many years in their construction and flooring installation business. Previous to that, she was employed in an administrative capacity by a law firm in Dunedin. Joanne joined us in early 2023 to assist with all things administration and has since then been trained in RFMS to assist on our help desk.
joanne haddow
CUSTOMER SERVICE analyst and creative designer
Kylie joined the team in 2018 with a strong background in office management, support and digital design. Kylie provides general support for our growing client base, particularly for invoice and quote design, Word Merge, and automatic notifications. Kylie also designs and maintains our Australasia and UK websites: www.makethemostofrfms.com, www.rfmsanz.com, www.quantisafe.com, www.interioapp.co.nz.
Kylie Adamson
office administration
Elena joined RFMS Australasia in 2025 and brings with her a strong background in office management.